FAQ's - How can we help you?
We're here to help
Shipping and Handling FAQs:
1. How long does it take for my order to be shipped?
Orders are typically processed within 1-2 business days. Once shipped, delivery times may vary based on your location and the shipping method selected. You can track your order using the provided tracking number.
2. What are my shipping options?
We offer standard and expedited shipping options. Standard shipping generally takes 5-7 business days, while expedited shipping delivers within 2-3 business days. Shipping costs and delivery times may vary by location.3. How can I track my order?
You will receive a tracking number via email as soon as your order is shipped. You can use this number to track your package on our website or through the courier's tracking service.4. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times for international orders may vary. Please check our Shipping & Delivery page for more details.5. What should I do if my package is lost or damaged during shipping?
If your package is lost or arrives damaged, please contact our customer support team immediately at info@amourp.com. We will work to resolve the issue and provide a replacement or refund as necessary.Customer Concern FAQs:
1. Can I return or exchange a product if I'm not satisfied with it?
Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within 30 days of receiving the product for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.2. What should I do if I received the wrong item or a defective product?
We apologize for any inconvenience. Please contact our customer support team immediately with your order details and a photo of the incorrect or defective item. We will arrange for a replacement or refund promptly.3. How can I contact customer support for assistance?
You can reach our customer support team by emailing info@amourp.com or using the "Contact Us" form on our website. We aim to respond to inquiries within 24 hours during business days.4. Are your products cruelty-free and vegan?
Yes, at Amour Propre, we are committed to offering cruelty-free and vegan beauty products. We do not test our products on animals, and we carefully select ingredients that are free from animal-derived components.5. Can I cancel my order after it has been placed?
If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but it depends on the status of your order in our processing system. Orders that have already been shipped cannot be canceled.If you have any more questions or concerns not covered here, please don't hesitate to reach out to our customer support team at info@amourp.com for further assistance.
Amour Propre at the Oscar's
Grab daily essentials like these:
Personal hygiene products for all skin types.
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Anti-Scar Oil - Eczema Relief Oil
Regular price $40.00 CADRegular priceUnit price / per -
The Kitty Kit - Ultimate Feminine Hygiene Care Kit
Regular price $83.00 CADRegular priceUnit price / per$110.00 CADSale price $83.00 CADSale -
Garden of Eden Bar Soap
Regular price $15.00 CADRegular priceUnit price / per -
Amour Propre Travel Essentials (Sample Sized Products)
Regular price $34.00 CADRegular priceUnit price / per$50.00 CADSale price $34.00 CADSale
I wanted to try something different for shaving my legs, so I ordered this soap. Pleasant scent with nice amount of lather.
Beautiful product! Perfect year round gift!
Yes yes yes lets talk about how great this smells its so light but packs a punch like you have to smell it a feel it on your skin to understand im just great I ordered from here
The only word I have is adore this yoni oil is nothing but the truth it smells wonderful and its a all around amazing product from an amazing person I will be buying more and I truly appreciate the gift that whip body butter is nothing to play with
ALWAYS PERFECT! WILL FOREVER BE A CUSTOMER
Well made and very cute!
Well made and very cute!
Well made and very cute!
Great product and fast shipping
LOVE IT! ALWAYS SATISFIED! CONTINOUS RETURNER!
The seller is absolutely amazing and very sweet! She responds within a timely manner. Purchased from her years ago and lost her!! Found her again and not going anywhere!!’ Received so many compliments on my skin!!!! Thank uuu
I love these bottles. I purchases them for my vulva foam washes and my customers LLLLOOVVEEEEE the idea of a yoni wash in a foam bottle! I would highly recommend these to anyone! great quality, no spills or leaks, overall perfect product. This is my 4 buy !
great product love it very much
The Premium Grooming set was a very nice treat for me for after shower freshening up. It leaves a subtle cocoanut fragrance that's great for work or leisure and keeping me smelling good around my wife. I especially like the roll-on oil, I use it on my wrists and neck area and it's just right and hand lotion was much needed. All in all a winning combo. Thanks again AmourPrpre. Eric
Lovely seller & my roommate was so excited to receive these! Thanks so much!
Met and exceeded my expectations. These are so special to give as a gift.
The items' packaging looked used. The ball buffer cap has a crack so some of the content spilled out of the container. The lotion pump also has some residue on the nozzle...it looked like it was already used or tampered. If I can show pictures on this review I would as proofs. This is my first time purchasing from the vendor. It's unfortunate that my husband had to receive it that way. He refused to use the lotion since it looked like it's been tampered. I'm going to end up using it rather than going to waste. (Thank goodness it's unisex.) He didn't want me to return the items I guess he felt bad since it was a present for him. But overall...mixed feelings. I like the contents but the packing ruined the present.